Frequently Asked Questions

Early check-in is based on availability. Patterns for our departing guests vary daily. If you arrive early, we would be happy to store your luggage for you until your room is ready. In the event that your room is available, the hotel will provide an early check-in when possible. If you wish for your room to be guaranteed for an early check-in, we would be happy to secure your room a night prior, with current room and tax applied to your bill.

Late check-out is based on availability. Please reach out to our front desk and they will let you know if it is possible for a complimentary check-out at 1pm. Unrequested late check-out will be subject to an additional 50 percent charge of the registered room rate. Departures after 4pm will be subject to an additional full night’s stay at registered rate.

If your booking is prepaid and non-refundable, then the full stay rate will still be charged. All other reservations will be charged the full amount, including taxes and fees.

Please bring a valid government issued ID and a valid credit card. You must be 21 years old to check into the hotel. You can use cash or a credit card at check-out to settle your bill.

Ski Lift Passes must be purchased in advanced. They can be reserved online at Jacksonhole.com

Please contact our sales department at sales@continuumjh.com.

The hotel charges a guest amenities fee of 8.25% plus tax per room, per night, in addition to your room rate. This fee provides the following services: in-room bottled water, in-room coffee and tea, overnight parking, unlimited local and 800 phone calls, high-speed Wi-Fi and ski valet services.

To ensure a comfortable stay for all guests of Continuum, we have developed the following guidelines for pet etiquette:

Weight limit for dogs is 80 pounds.

• There is a $50 fee per pet per day. 
• There is a limit of two pets per guest room. Any unreported pet will be charged a $350 nonrefundable cleaning fee.
• Pet owner agrees to keep their pet on a leash or in a kennel while on property. In order to maintain a harmonious environment for all our guests, pets are welcome on the patio in our courtyard. Unfortunately, the restaurant and pool are only open to service animals.
• Pet owner/guest agrees not to leave their pet unattended at any time while the pet is at The Continuum.
• A pet that becomes aggressive or disruptive to any guest or employee must be immediately removed from the hotel upon request.
• Pet owner/guest agrees that if their pet barks in the guest room and becomes a disturbance to other guests, Pet owner/guest must depart hotel at Management discretion.
• Pet owner accepts full responsibility for any and all liability, claims, losses, costs and expenses (including reasonable attorney fees) for personal injury or property damage that may result from the pet. The Company shall not bear any responsibility for the negligent or intentional acts of pet owner/guest or their pet which cause property damage to the facility or to the personal property of any other third persons, including, without limitation, the Company's guests, customers, employees, and agents, or personal injury to any other third persons, including, without limitation, the Company's guests, customers, employees, and agents utilizing Contractor’s services.
• Pet Friendly Guest Rooms: There are a limited amount of designated pet friendly guest rooms located on property. Select pet friendly guest rooms are thoroughly cleaned and treated for potential allergens. Rooms are based upon availability.
• Service Animals: With appropriate documentation, service animals are not subject to the pet fee but must abide by applicable pet etiquette guidelines.

*All policies are subject to change at the discretion of hotel management.

Parking for the hotel available at 3 lots in Teton Village. A parking permit is required and will be provided at check-in. The cost of overnight parking is included in your daily resort fee.

The hotel is not ski-in/ ski-out. The Ariel Tram, Gondola and Lifts are a quick 5-7 minute walk through Teton Village Commons.

Yes. The Continuum hotel has a year-round pool and hot tub. The hours of operation are: 8:00 AM - 10:00PM

Yes, in-room Wi-Fi is included in your daily resort fee. We also offer complimentary Wi-Fi in the main lobby. If you wish to have additional bandwidth, the connection is available for a nominal fee.

Taxes: 13% State Occupancy and City Tourism tax.

Daily Resort Fee: 8.25% + tax per night per room is additional to the room rate.

We do not have a courtesy shuttle, but the front desk will be able to assist with your transportation requests, including shuttles, sedans, or limousine services to and from the airport. We can also help arrange any transportation needs you may have during your stay. Please contact the front desk by calling 800-842-7666.

Absolutely. We are happy to store your luggage the same day as your departure date.

The Continuum is a smoke-free environment. Smoking in your room will result in a daily $350 fine.

3345 West Village Drive, Teton Village, WY 83025

Please contact our sales department at sales@continuumjh.com.

Reservations must be canceled or modified at least 14 days prior to scheduled arrival date to avoid a full cancellation fee 100% of the total stay and applicable tax. Unscheduled departures will be charged 100 percent of the remaining room rate and applicable tax. Special cancellation policies may apply for packages, promotions, groups, or negotiated business rates.

Yes, we do have connecting rooms. Please plan with us in advance so that we can accommodate your request.

Check In: 4:00 PM Check Out: 11:00 AM

Yes. Located in the main lobby, Continuum Bar & Grill is social hub designed by the experience. The Bar & Grill is open for breakfast, lunch & dinner. It features hand crafted cocktails and nightly dinner specials.

Reservations must be cancelled/modified outside of the 14-day policy. 100% of the remaining room rate and applicable tax will be charged for unscheduled departures.

The 14-day cancellation policy does not apply to any pre-paid, non-refundable offers. All reservations must be guaranteed with credit card at time of booking. A deposit of two nights will be charged at time of booking to hold and guarantee the reservations. Any remaining balance will be charged 48 hours prior to the arrival date. If the method of payment declines on authorization the reservation will be considered non-guaranteed and will result in cancellation of the reservation 24-hours after communication of payment failure, unless a valid credit card is provided within that time frame.

Group Cancellation Policy: A separate cancellation policy applies for all call-in group cancellations. Please contact your group coordinator for details on the specific policy.

Non-Refundable Cancellation Policy: This reservation requires full pre-payment and is non-cancellable, non-amendable and non-refundable. We will charge the full amount of the reservation to the credit card you used to make this reservation shortly after the reservation is made.

Jackson, Wyoming is 12 miles from the hotel and approximate 20 minutes drive-time.